Contact information

 

Have a question, need assistance with your order, or want to share some feedback? We are here to help! Please reach out to our dedicated support team using any of the official channels below. We aim to respond to all email inquiries within 24 business hours.

Get in Touch
• Store Name: Pookni
• Support Phone: +1 (929) 542-5520
• Support Email: support@pookni.com
• Official Business Address: 1731 Matthews Ave, Apt 4A, Bronx, New York 10462, United States

Operating Hours
• Monday to Friday: 9:00 AM – 5:00 PM (Eastern Time / ET)
• Saturday & Sunday: Closed (All inquiries received over the weekend will be prioritized on Monday morning).

How It Works
1. Email Us: Drop us a line at support@pookni.com with your order number for a quick response regarding tracking, replacements, or returns.
2. Call Us: Feel free to call our customer support line during business hours for direct assistance.
3. Secure Mailing: For official documentation or corporate mail, please use our registered Bronx, New York address listed above.